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Kimberley Lodging Company Ltd. Contact us:1-800-525-6622 or email info@kimberleycondos.com Book Online
Frequently Asked Questions Contact us: email or toll free at 1 800 525 6622
Where is our check in office located? Please visit our office location page for a printable map and written directions to our check in office. As most of our properties are located in complexes other than our check in office, please ensure to bring this information with you. The physical street address is 1151 Gerry Sorensen Way. What time is check in and check out time? Check in time is 4pm on the day of arrival and Check out time is 11 am on departure day. Depending on unit availability and for an additional fee, an extended check out time may be available upon request. What items are included in the unit? Basic cutlery, cooking utensils, pots, pans, glassware, dishes, linen and towels are provided. Each unit is owned individually and the inventory varies based on what each owner chooses to put in the unit beyond the aforementioned items. Perishable condiments such as salt and pepper are NOT included in the unit. What are our booking and cancellation policies?
What's the weather like? We have great weather in this area. Cranbrook, located just 20 minutes south of Kimberley, gets the most hours of sunshine of anywhere in British Columbia. The summers tend to be dry in warm, and the winters get enough precipitation to provide for excellent ski conditions. Hot Tub Use: The Kimberley Lodging Company has a full time hot tub maintenance team and program in place. We take every effort to ensure that our hot tubs are ready for your maximum comfort and enjoyment. There are however, mechanical events that can occur which are beyond the control our our maintenance program. In the event that hot tubs are not functional due to mechanical issues, we will refund 10% of the nightly rate for which hot tub was not in use. For units with private hot tubs, an additional fee will be charged for any abuse, damage or excessive use of the hot tub. It is the responsibility of the guests to immediately report to our office any deficiencies with the unit's hot tub. Kimberley - where did the name come from? Kimberley is home to one of the worlds largest lead zinc mines. Mining has been prevalent in Kimberley since the late 1800's and Cominco, the town's prominent mining company is currently terminating mine operations and will be closing the mines permanently this year. Due to the mining history of this city, Kimberley was named after a rich diamond mine in South Africa. Canada's highest city The city of Kimberley sits at an elevation of 1110 meters (3663), making it the highest city in Canada. For more information on Kimberley, please visit our Links page, or contact us directly. Call toll free: 1 800 525 6622
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